PrismMonitoring

Offered as a hosted service, you benefit from an Enterprise Solution for a low Per Server/Device per Month cost, you choose which of your systems you monitor and at what level. You receive the alerts and reports and take appropriate action, or you can choose to use additional professional services which are available from Prism Technology to support and manage your environment.

Business Service Management

With PrismMonitoring business service management, organizations can both understand and proactively manage how the IT infrastructure affects business objectives. PrismMonitoring gives organizations a means to do real-time monitoring of IT-enabled business service processes, such as order entry, logistics, and claims processing.

PrismMonitoring monitors key performance indicators (KPIs) of business services, and presents these metrics along with user experience and infrastructure health information—providing actionable insights into how to tune IT performance so it enables maximum business productivity.

SLA Monitoring

PrismMonitoring's SLA monitoring solutions offer a way to cohesively understand and control SLA compliance. With PrismMonitoring, organizations can monitor SLA compliance and business services from end to end.

PrismMonitoring provides visibility into operations and business service levels, and measures them against SLA metrics—and can automatically generate alerts if performance levels breach, or even threaten to breach, existing SLAs. With PrismMonitoring, administrators can use an intuitive interface to define all SLA parameters, and easily leverage all the required monitoring data they need to understand and manage SLA compliance.

Application Monitoring

With PrismMonitoring application monitoring solutions, administrators can get a complete, multi-layered view of their applications, and so can more effectively manage their performance. PrismMonitoring offers monitoring capabilities for all the major applications in use today, including Exchange, Active Directory, VoIP, Apache, Tomcat, JBoss, Websphere, Weblogic, Citrix and many others—as well as .NET, J2EE, and custom applications.

In addition to providing a complete picture of the host server's performance metrics, PrismMonitoring provides metrics on the actual performance experience end users have. Armed with these insights, administrators can more quickly identify and troubleshoot issues—before they impact end user performance.

End User Response Time Monitoring

PrismMonitoring end user response time monitoring solutions ensure that organizations understand the most critical aspect of IT infrastructure performance: what kind of responsiveness and reliability are end users actually receiving?

PrismMonitoring offers two approaches to monitoring and measuring end user experience, including both active and passive solutions, which can be used individually or in tandem, to ensure organizations get the end user response time monitoring insights they need for their specific business and operational objectives. With PrismMonitoring's active monitoring solutions, administrators can routinely and consistently generate synthetic transactions that mirror actual end user behavior, and measure that experience from any number of locations. In addition, PrismMonitoring offers passive monitoring solutions that can measure the performance that real end users are actually experiencing at any given point in time. With these solutions, administrators can better ensure end users are receiving optimal performance—and be the first to know if an issue arises.

Server Monitoring

With PrismMonitoring, administrators gain the broadest and deepest server monitoring solution on the market. PrismMonitoring solutions can monitor all servers—including VMware ESX, Sun Solaris, IBM AIX, IBM iSeries, HP HP/UX, Red Hat, SUSE Linux, Novell Netware, Microsoft Windows, and more.

Through a single, easy-to-use console, administrators can monitor all core server resources and even do centralized management of remote processes and services. Administrators can also leverage monitoring data using real-time alarm dashboards, performance trend reports, and SLA compliance reports.

Database Monitoring

With PrismMonitoring database monitoring solutions, organizations can harness a comprehensive monitoring picture of all their databases, including Oracle, Sybase, DB2, MS SQL Server, and Informix. Additionally, to provide visibility of service quality as experienced by end users and associated applications, the solution monitors remote SQL query response times and transaction rates.

Administrators can rely on PrismMonitoring to get the real-time alerts they need to both preempt and respond to potential issues, and they can leverage intuitive reports and dashboards to analyze performance metrics.

Network Monitoring

With PrismMonitoring network monitoring solutions, administrators gain the insights they need to ensure optimal network availability and performance. PrismMonitoring can be used to monitor all key facets of the network, including routers and switches, network traffic, SNMP, DNS, DHCP, LDAP, and Cisco NBAR and IPSLA.

The solution automatically discovers network interfaces, verifies connectivity, monitors interface traffic, collects and diagnoses accessibility, and calculates bandwidth utilization. The data gathered can be displayed in graphical alarm consoles, performance reports, and SLA reports.

Business Service Dashboards

PrismMonitoring dashboards provide complete and easy-to-analyze views into the real-time status of IT and critical business services. Through PrismMonitoring's flexible, customizable interface, organizations can leverage dashboards that meet the needs of a range of users, including business line executives, operational managers, and administrators.

With PrismMonitoring dashboards, users can get a single view that provides a range of metrics, such as help desk call statistics, application performance metrics, IT resource utilization, and much more. PrismMonitoring dashboards are Web-enabled for remote accessibility and have access control features to ensure dashboards are only viewed by the right users.

Behind the Technology

PrismMonitoring is powered by NimBUS; their future-ready solution is already empowering hundreds of IT enterprises across industries and around the world to successfully manage against their SLA targets within a matter of hours. Thier software stands ready 24x7 to help its customers manage complex network systems with an advanced performance and servicelevel management solution built on a flexible architecture, and offering a cost of ownership that brings Service Level Management...within reach.

For more information or to arrange a No Obligation Trial, please contact info@ptlgateway.net or call : 08707669506