08 Sep 2010 
Support Center » Troubleshooter » Logon Problems
Logon Problems
This Catagory Provides useful Tips when you are experiencing difficulty in logging into the PTLGateway Hosted Environment, or your companies Hosted or Managed Environment.

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 I can't get to the Login Portal?
 I can get to the Portwise Login Portal, but my Credentials are being rejected?
 I get past the Portwise Login and am presented with my Shortcut to the Desktop, however, when I select it, I am prompted for Additional Authentication for SSO?
 I can get to my Desktop Shortcut, but when I click on it, nothing happens?

   

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